Privacy policy
Privacy Policy
Last updated: August 18, 2026
At PVD Gifts, we create personalized products for joyful moments — and we believe your personal information deserves thoughtful care, too.
PVD Gifts operates this store and website, including the information, content, features, tools, products, and services we provide to you (the “Services”). Our store is powered by Shopify, which helps us provide these Services.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, shop with us, communicate with us, or otherwise use our Services.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.
Please take a moment to review this policy. By accessing or using our Services, you acknowledge that you have read and understand the practices described below.
Personal Information We Collect or Process
When we say “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. It does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to an individual.
Depending on how you interact with PVD Gifts, where you live, and what is permitted or required by applicable law, we may collect or process:
Contact information, including your name, billing and shipping addresses, phone number, and email address.
Payment and financial information, including payment card information, transaction details, payment method, payment confirmation, and other information necessary to process your purchase.
Account information, including your username, password, security questions, preferences, and settings, when applicable.
Shopping and transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as information about previous transactions.
Information you choose to provide, including personalization details submitted with an order and information you provide when communicating with us or requesting customer support.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information about how and when you interact with our website and Services.
Where We Get Personal Information
We may collect personal information:
- Directly from you, such as when you place an order, create an account, sign up for emails, contact us, or otherwise provide information to PVD Gifts.
- Automatically through our Services, including through your device and the use of cookies and similar technologies when you visit our website.
- From service providers, including companies that provide technology or process information on our behalf.
- From business partners and other third parties, where permitted by applicable law.
How We Use Your Personal Information
We use personal information to operate PVD Gifts and provide you with a smooth, secure, and personalized shopping experience.
To Provide and Improve Our Services
We may use your information to process payments, fulfill and personalize orders, arrange shipping, manage purchases and returns, remember preferences, provide account notifications, enable reviews, recommend relevant products, and improve your overall experience with PVD Gifts.
Marketing and Advertising
If you choose to hear from us, we may use your information to send marketing and promotional communications by email, text message, postal mail, or other permitted methods.
We may also use information about your interactions with PVD Gifts to measure advertising effectiveness and show you relevant advertisements on our website or other websites and platforms.
You can unsubscribe from promotional emails at any time using the unsubscribe link included in those messages.
Security and Fraud Prevention
We use personal information when necessary to provide a secure shopping and payment experience and to detect, investigate, or respond to potentially fraudulent, illegal, unsafe, or malicious activity.
If you create an account, you are responsible for keeping your login credentials secure and should not share your password or other access information with others.
Communicating With You
We use your information to answer questions, provide customer support, communicate about your orders, and maintain our relationship with you as a PVD Gifts customer.
Legal and Business Requirements
We may use personal information when necessary to comply with applicable laws, respond to valid legal processes or government requests, resolve disputes, enforce our policies, or protect PVD Gifts, our customers, and others.
How We Share Personal Information
Running an online store requires us to work with trusted service providers. In appropriate circumstances, we may share personal information:
- With Shopify and vendors that provide services on our behalf, such as payment processing, technology, analytics, customer support, cloud storage, fulfillment, and shipping.
- With business and marketing partners that help us provide marketing services and advertising.
- When you direct or authorize us to share information, such as when necessary to ship an order or when you interact with third-party integrations.
- With our affiliates or within our corporate group, if applicable.
- In connection with a legitimate business transaction, such as a merger or sale, or when necessary to comply with legal obligations, enforce our policies, or protect our rights and the rights of others.
Our business and marketing partners may process information according to their own privacy policies.
Depending on where you live, you may have the right to opt out of certain uses of your information for targeted advertising or the sale or sharing of personal information as those terms are defined under applicable privacy laws.
Our Relationship With Shopify
Our store is hosted by Shopify.
Shopify collects and processes personal information about your access to and use of our Services to help us operate and improve your shopping experience. Information submitted through our Services may be transmitted to Shopify and other service providers, including providers located in countries other than the country where you live.
We may also use Shopify features that use information about interactions with PVD Gifts, Shopify, and other merchants to help protect, grow, and improve our business. In certain circumstances, Shopify is responsible for processing this information and responding to applicable privacy-rights requests.
You can learn more through the Shopify Consumer Privacy Policy and exercise applicable Shopify privacy rights through the Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may contain links to websites, social media platforms, or other online services operated by third parties.
If you visit a third-party website, we encourage you to review its privacy and security policies. PVD Gifts does not control and is not responsible for the privacy, security, accuracy, or reliability of websites or platforms we do not operate.
Information you choose to share publicly or semi-publicly through social media or other third-party platforms may also be visible to other users of those services.
Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are a parent or guardian and believe a child has provided personal information to us, please contact us using the information below to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share,” as those terms may be defined under applicable law, personal information belonging to individuals under 16 years of age.
Security and Retention
We take the privacy and security of customer information seriously. However, no security system or method of transmitting information online can guarantee perfect security.
Please avoid sending sensitive or confidential information to us through unsecured communication channels.
We retain personal information for as long as reasonably necessary for purposes such as maintaining your account, providing our Services, fulfilling legal and tax obligations, resolving disputes, and enforcing applicable agreements and policies.
Your Privacy Rights and Choices
Depending on where you live, applicable law may provide you with certain rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.
They may include:
Right to Access or Know — You may have the right to request access to personal information we maintain about you.
Right to Delete — You may have the right to request deletion of certain personal information we maintain about you.
Right to Correct — You may have the right to request correction of inaccurate personal information.
Right to Portability — In certain circumstances, you may have the right to receive a copy of personal information we hold about you or request that it be transferred to another party.
Right to Opt Out of Sale, Sharing, or Targeted Advertising — Depending on where you live, you may have the right to opt out of certain uses of personal information for targeted advertising or activities legally defined as the “sale” or “sharing” of personal information.
Where applicable, we also recognize Global Privacy Control opt-out preference signals as required by law. You can learn more about Global Privacy Control through its official website.
Your Communication Preferences
You can unsubscribe from PVD Gifts promotional emails at any time by selecting the unsubscribe option in the email.
Even if you unsubscribe from marketing messages, we may still send you important non-promotional communications related to your purchases, orders, account, or customer-service requests.
To exercise applicable privacy rights, use the options available through our Services or contact us using the information at the end of this policy.
We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before fulfilling certain requests, as permitted or required by law.
Where permitted, you may also designate an authorized agent to submit certain privacy requests on your behalf. We may require evidence that the agent is authorized to act for you and may ask you to verify your identity directly.
For information about privacy rights relating specifically to information processed by Shopify, visit the Shopify Privacy Portal.
Complaints
If you have a concern about how PVD Gifts handles your personal information, please contact us using the information below. We'd like the opportunity to understand your concern and help.
Depending on where you live, you may also have the right to appeal a decision regarding a privacy request or submit a complaint to your local data-protection authority.
International Transfers
Personal information may be transferred, stored, or processed outside the country where you live.
Where required, transfers of personal information outside the European Economic Area or United Kingdom will rely on recognized legal transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent mechanisms recognized by the applicable authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to PVD Gifts, our Services, our privacy practices, or applicable legal and regulatory requirements.
When we make changes, we'll post the revised policy here and update the Last updated date above. We'll provide additional notice when required by law.
Contact Us
Have a question about privacy or how your information is handled? We're happy to help.
Pvdgifts@gmail.com